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Privacy Policy

Our privacy policy

My Turf is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the My Turf website and governs data collection and usage. By using the My Turf website, you consent to the data practices described in this statement.

Collection of your Personal Information

My Turf collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. My Turf also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by My Turf. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by My Turf for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the My Turf website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through My Turf public message boards, this information may be collected and used by others. Note: My Turf does not read any of your private online communications.

My Turf encourages you to review the privacy statements of websites you choose to link to from My Turf so that you can understand how those websites collect, use and share your information. My Turf is not responsible for the privacy statements or other content on websites outside of the My Turf and My Turf family of websites.

Use of your Personal Information

My Turf collects and uses your personal information to operate the My Turf website and deliver the services you have requested. My Turf also uses your personally identifiable information to inform you of other products or services available from My Turf and its affiliates. My Turf may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

My Turf does not sell, rent or lease its customer lists to third parties. My Turf may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, My Turf may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to My Turf, and they are required to maintain the confidentiality of your information.

My Turf does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

My Turf keeps track of the websites and pages our customers visit within My Turf , in order to determine what My Turf services are the most popular. This data is used to deliver customised content and advertising within My Turf to customers whose behaviour indicates that they are interested in a particular subject area.

My Turf websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

  1. conform to the edicts of the law or comply with legal process served on My Turf or the site;
  2. protect and defend the rights or property of My Turf ; and,
  3. act under exigent circumstances to protect the personal safety of users of My Turf , or the public.

Use of Cookies

The My Turf website use "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise My Turf pages, or register with My Turf site or services, a cookie helps My Turf to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same My Turf website, the information you previously provided can be retrieved, so you can easily use the My Turf features that you customised.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the My Turf services or websites you visit.

Security of your Personal Information

My Turf secures your personal information from unauthorised access, use or disclosure. My Turf secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

My Turf will occasionally update this Statement of Privacy to reflect company and customer feedback. My Turf encourages you to periodically review this Statement to be informed of how My Turf is protecting your information.

Contact Information

My Turf welcomes your comments regarding this Statement of Privacy. If you believe that My Turf has not adhered to this Statement, please contact My Turf at web@myturf.com.au. We will use commercially reasonable efforts to promptly determine and remedy the problem.